My e-Start
The digitalisation of civil and commercial services is supposed to simplify tedious processes and make our lives easier. However, not all of us feel the same for such digitalisation.
Disadvantaged and vulnerable groups (the elderly and individuals with low education and training levels), in particular, are suffering under the growing digital gap. They lack the fundamental digital literacy to use online services, leading to problems in social participation and ultimately social exclusion.
My e-Start equips disadvantaged groups with the necessary skills to use e-Government and e-Commerce services. The training course is delivered on a user-friendly online platform, utilizing the ‘easy language’ approach to make it particularly accessible. My e-Start promotes digital inclusion and helps to close the digital gap, enabling learners to be more active in our society and live out their civic responsibilities.”
- Challenge Tackled
- European countries are implementing online civic and commercial services.
- Using such services requires a certain level of digital skills and know-how.
- The digital gap limits affected people to use the internet for a variety of activities, which can lead to problems in social participation and ultimately to social exclusion
- Target group, beneficiaries or clients
- Disadvantaged/vulnerable groups (the elderly, disadvantaged individuals with low education and training levels and people with a migration background), in particular, are suffering under the growing gap.
- Solution
- An extremely simple online course and a user-friendly e-platform
- Innovation
Using online training of all things to bridge the digital gap.
- Unique Selling Point
My e-Start materials have an emphasis on the use of ‘easy language’, simple instructions, clear visual elements and well-structured content
- Impact
Closing the digital gap enables learners to participate more actively in our society and to live out their civic responsibilities.
- Feasibility/Transferability
Trainer manual available, training available in 4 languages with emphasis on British, German, Austrian, Bulgarian and Greek e-services.